Privacy Policy

Last updated: April 11, 2026

MindSpark Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and enroll in our courses. Please read this policy carefully.

1.Information We Collect

We may collect the following categories of personal information:

  • Account information: name, email address, phone number, and password when you register.
  • Payment information: billing address and payment method details, processed securely by our payment provider (we do not store full card numbers).
  • Usage data: pages visited, courses viewed, lesson progress, and quiz results.
  • Communication data: messages you send us via contact forms, WhatsApp, or email.
  • Technical data: IP address, browser type, device identifiers, and cookies.

2.How We Use Your Information

We use the information we collect to:

  • Create and manage your student account.
  • Process course enrollments and payments.
  • Issue certificates of completion.
  • Communicate with you about your courses, account updates, and support requests.
  • Send you promotional offers and course recommendations (you may opt out at any time).
  • Improve our platform through analytics and usage patterns.
  • Comply with applicable laws and regulations in the UAE.

3.Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Instructors: only the enrolment data needed to track your progress.
  • Payment processors: to complete transactions securely.
  • Service providers: hosting, email delivery, and analytics tools that operate under strict confidentiality obligations.
  • Legal authorities: when required by UAE law or a valid court order.

4.Cookies

We use cookies to keep you logged in, remember your preferences, and analyse site traffic. You can control cookies through your browser settings. For full details, see our Cookie Policy.

5.Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@mindsparkcourses.com.

6.Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data (subject to legal retention requirements).
  • Opt out of marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority in the UAE.

7.Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your information.

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9.Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our website. Continued use of our platform after changes constitutes acceptance of the updated policy.

10.Contact Us

If you have any questions about this Privacy Policy, please contact us:

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